Legal notice

Legal Notice

Effective date: 28 September 2026

Trading name: Valaros
Business owner: Mark Harvey Stephen Davis, sole trader
Legal status: Valaros is a trading name of Mark Harvey Stephen Davis, a sole trader based in the United Kingdom.
Business address: 128 Hoxton Street, London N1 6SH, United Kingdom
Email: support@valaros.shop
Phone: +44 20 4652 8827
Customer service hours: Monday–Friday, 9:00–18:00 UK time (excluding UK bank holidays)
Website: valaros.shop

Consumer law

We sell to consumers in the United Kingdom in line with the Consumer Rights Act 2015, the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 and the Electronic Commerce (EC Directive) Regulations 2002. Our cancellation, returns and refund terms are set out in our Refund Policy.

Intellectual property

The text, design and logo on valaros.shop belong to Valaros or are used with permission. Please do not copy or reuse them for commercial purposes without our written permission.

Complaints

If you have a complaint, please email support@valaros.shop and we will aim to resolve it quickly. If we cannot resolve your complaint, you can get free, independent advice from the Citizens Advice consumer helpline on 0808 223 1133 or at citizensadvice.org.uk.